Before joining the Meticulous Team, I worked in management in the answering service and dispatch environment since 2007. While working in management I have learned a lot of skills that I am able to utilize such as efficiently dispatching technicians within a designated area, providing excellent customer service to clients, and identifying potential problems and finding a solution. Since joining Meticulous Plumbing as a dispatcher in August of 2018, I have learned so much about creating a seamless experience for our clients and making a good impression from their very first phone call all the way to the completion of each repair we make.
Meg and Leo are excellent business owners and continuously go above and beyond not only for their clients but also for their employees. They are both kind and encouraging and they have built a business that I have a lot of pride in working for. The fun family-like environment and all-around positive attitudes make coming to work something I look forward to. I am excited to continue to learn and grow with the company.
I have another job doing payroll for my family’s answering service. Outside of work, I am a member of the American Pool Association and enjoy pool competitions. I am also a huge Blazer fan and watch every game. Some other hobbies I enjoy in my free time include cooking, watching Netflix, and spending time with my family.